Calidad del Servicio Educativo y el Logro de Aprendizaje en las Instituciones Educativas de Lurigancho Chosica
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Date
2022-10-14
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Universidad Nacional de Educación Enrique Gúzman y Valle
Abstract
El objetivo de este trabajo de investigación fue analizar el nivel de la calidad del servicio educativo y el logro de aprendizaje en las Instituciones Educativas de Lurigancho Chosica. Siendo la hipótesis Existe relación significativa entre la calidad del servicio educativo y el logro de aprendizaje en las Instituciones Educativas de Lurigancho Chosica. Teniendo como variables: Calidad del Servicio Educativo y Logro del Aprendizaje. El estudio será realizado bajo el enfoque cuantitativo, La investigación será de tipo aplicada y el estudio será de nivel correlacional. Con una población de 1600 estudiantes de las Instituciones Educativas de Lurigancho Chosica y una muestra de 310 estudiantes de las Instituciones Educativas de Lurigancho Chosica. Mientras que, la unidad informante, la conformaron tanto los mismos 310 estudiantes. Con un Coeficiente de correlación rho Spearman = ,735 y un valor p = 0,000 menor al nivel α = 0,05, se concluye que: Existe relación significativa entre el Calidad del servicio educativo y el Logro de aprendizaje según estudiantes en las Instituciones Educativas de Lurigancho Chosica. Cabe precisarse que esta relación es de una magnitud Logrado lo que indica que las características del Calidad del servicio educativo se encuentran en la misma línea de las capacidades para el Logro de aprendizaje. Comunicar a los directivos de las Instituciones Educativas de Lurigancho Chosica que en el estudio realizado se halló relación directa y significativa entre los Calidad del servicio educativo y el Logro de aprendizaje de los estudiantes en las Instituciones Educativas de Lurigancho Chosica Lima, para que pueda difundir las conclusiones de la investigación con el personal docente en las Instituciones Educativas de Lurigancho Chosica Lima.
The objective of this research work was to analyze the level of quality of educational service and learning achievement in the Educational Institutions of Lurigancho Chosica. Being the hypothesis, there is a significant relationship between the quality of the educational service and learning achievement in the Educational Institutions of Lurigancho Chosica. Taking as variables: Quality of Educational Service and Learning Achievement. The study will be carried out under the quantitative approach. The research will be of an applied type and the study will be of a correlational level. With a population of 1600 students from the Educational Institutions of Lurigancho Chosica and a sample of 310 students from the Educational Institutions of Lurigancho Chosica. While the reporting unit was made up of the same 310 students. With a Spearman rho correlation coefficient = .735 and a p value = 0.000 less than the α = 0.05 level, it is concluded that: There is a significant relationship between the Quality of the educational service and the Learning Achievement according to students in the Educational Institutions of Lurigancho Chosica. It should be noted that this relationship is of Achieved magnitude, which indicates that the characteristics of the Quality of the educational service are in line with the capabilities for Learning Achievement. Inform the directors of the Educational Institutions of Lurigancho Chosica that in the study carried out, a direct and significant relationship was found between the Quality of the educational service and the learning achievement of the students in the Educational Institutions of Lurigancho Chosica Lima, so that they can disseminate the conclusions of the research with the teaching staff in the Educational Institutions of Lurigancho Chosica Lima.
The objective of this research work was to analyze the level of quality of educational service and learning achievement in the Educational Institutions of Lurigancho Chosica. Being the hypothesis, there is a significant relationship between the quality of the educational service and learning achievement in the Educational Institutions of Lurigancho Chosica. Taking as variables: Quality of Educational Service and Learning Achievement. The study will be carried out under the quantitative approach. The research will be of an applied type and the study will be of a correlational level. With a population of 1600 students from the Educational Institutions of Lurigancho Chosica and a sample of 310 students from the Educational Institutions of Lurigancho Chosica. While the reporting unit was made up of the same 310 students. With a Spearman rho correlation coefficient = .735 and a p value = 0.000 less than the α = 0.05 level, it is concluded that: There is a significant relationship between the Quality of the educational service and the Learning Achievement according to students in the Educational Institutions of Lurigancho Chosica. It should be noted that this relationship is of Achieved magnitude, which indicates that the characteristics of the Quality of the educational service are in line with the capabilities for Learning Achievement. Inform the directors of the Educational Institutions of Lurigancho Chosica that in the study carried out, a direct and significant relationship was found between the Quality of the educational service and the learning achievement of the students in the Educational Institutions of Lurigancho Chosica Lima, so that they can disseminate the conclusions of the research with the teaching staff in the Educational Institutions of Lurigancho Chosica Lima.
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Citation
Espinoza Rimari, R. V. (2022). Calidad del Servicio Educativo y el Logro de Aprendizaje en las Instituciones Educativas de Lurigancho Chosica (Tesis de posgrado). Universidad Nacional de Educación Enrique Guzmán y Valle, Lima, Perú.