Características del clima organizacional en los colaboradores de una entidad bancaria. Caso: Banco BBVA Continental sede Santa Anita, Lima-2017
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Date
2019-08-20
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Universidad Nacional de Educación Enrique Guzmán y Valle
Abstract
La presente tesis se encuentra basada en diversos estudios nacionales e internacionales que han tomado como uno de los factores más importantes dentro de una organización al clima organizacional. Esta investigación ha sido el resultado de una amplia revisión de autores, con la finalidad de poder determinar las características y los componentes más importantes dentro del clima organizacional. Este estudio determina que el tener un buen líder es punto clave en toda organización. Es necesaria la presencia de líderes que busquen la mejora de la productividad de la empresa porque hoy en día se
requiere que las empresas se adapten a los constantes cambios dados en la estructura del mercado mundial. Resulta importante, por lo tanto, que dentro de las instituciones se desarrollen mecanismos de recompensas y/o reconocimientos que creen un medio de reconocimiento a todos los integrantes de la misma, independientemente del lugar que tomen dentro de la jerarquía institucional. Esto cobra especial importancia si se considera que el trabajo realizado por cada uno de los trabajadores es fundamental para lograr las visión de la empresa en un determinado periodo.
This thesis is based on several national and international studies that have taken the organizational climate as an essential factor within its development. This research has resulted from an extensive review of authors, intending to determine the organizational climate's most critical characteristics and components. This study determines that having a great leader is vital for any organization. The presence of leaders who seek to improve the company's productivity is necessary because today, companies are required to adapt to the constant changes given in the global market structure. Therefore, organizations must develop reward and recognition mechanisms. These can create a recognition medium for all the collaborators, regardless of their place within the institutional hierarchy. This recognition is significant if we consider that the work performed by each of the collaborators is fundamental to achieve the company’s vision in a certain period
This thesis is based on several national and international studies that have taken the organizational climate as an essential factor within its development. This research has resulted from an extensive review of authors, intending to determine the organizational climate's most critical characteristics and components. This study determines that having a great leader is vital for any organization. The presence of leaders who seek to improve the company's productivity is necessary because today, companies are required to adapt to the constant changes given in the global market structure. Therefore, organizations must develop reward and recognition mechanisms. These can create a recognition medium for all the collaborators, regardless of their place within the institutional hierarchy. This recognition is significant if we consider that the work performed by each of the collaborators is fundamental to achieve the company’s vision in a certain period
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Citation
Carrion Ponce, L. G. Cosme Pariona, M. M. (2019). Características del clima organizacional en los colaboradores de una entidad bancaria. Caso: Banco BBVA Continental sede Santa Anita, Lima-2017. (Tesis de pregrado). Universidad Nacional de Educación Enrique Guzmán y Valle, Lima, Perú.