El clima organizacional y la gestión de calidad en la Institución Educativa Víctor Manuel Maurtua de Parcona, Ica 2017
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Date
2020-01-21
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Universidad Nacional de Educación Enrique Gúzman y Valle
Abstract
El objetivo de este trabajo de investigación tuvo como finalidad, conocer la relación entre el clima organizacional y la gestión de calidad en la Institución educativa Víctor Manuel Maurtua de Parcona, Ica año 2017. Es una investigación de tipo básico por su finalidad, la razón de sus resultados son las que enriquecen el conocimiento teórico; asume el diseño no experimental de tipo descriptivo - correlacional, debido a que establece relación entre las dos variables de estudio: clima organizacional y gestión de calidad. La muestra estuvo conformada por 2 directivos y 22 docentes. Se aplicaron dos instrumentos: encuesta de clima organizacional que constó de 25 ítems y otra encuesta de gestión de calidad que constó de 25 ítems. Ambos han sido validados mediante juicio de expertos y presentan un adecuado nivel de confiabilidad: 0,874, y 0,896 respectivamente. Los resultados demuestran que existe relación significativa entre el clima organizacional y la gestión de calidad, teniéndose una correlación de rxy = 0,75, es decir una correlación positiva y moderada, asimismo la prueba de hipótesis lo confirma /to = 5,071 / > /tc.= 2,086 /, existiendo una relación significativa entre las variables.
The objective of this research work was to know the relationship between the organizational climate and quality management in the Víctor Manuel Maurtua educational institution of Parcona, Ica, year 2017. It is a basic type of research due to its purpose, the reason for Its results are those that enrich theoretical knowledge; It assumes the non-experimental design of a descriptive - correlational type, because it establishes a relationship between the two study variables: organizational climate and quality management. The sample was made up of 2 managers and 22 teachers. Two instruments were applied: an organizational climate survey that consisted of 25 items and another quality management survey that consisted of 25 items. Both have been validated through expert judgment and present an adequate level of reliability: 0.874 and 0.896 respectively. The results show that there is a significant relationship between the organizational climate and quality management, having a correlation of rxy = 0.75, that is, a positive and moderate correlation, also the hypothesis test confirms it /to = 5.071 / > /tc .= 2,086 /, with a significant relationship between the variables.
The objective of this research work was to know the relationship between the organizational climate and quality management in the Víctor Manuel Maurtua educational institution of Parcona, Ica, year 2017. It is a basic type of research due to its purpose, the reason for Its results are those that enrich theoretical knowledge; It assumes the non-experimental design of a descriptive - correlational type, because it establishes a relationship between the two study variables: organizational climate and quality management. The sample was made up of 2 managers and 22 teachers. Two instruments were applied: an organizational climate survey that consisted of 25 items and another quality management survey that consisted of 25 items. Both have been validated through expert judgment and present an adequate level of reliability: 0.874 and 0.896 respectively. The results show that there is a significant relationship between the organizational climate and quality management, having a correlation of rxy = 0.75, that is, a positive and moderate correlation, also the hypothesis test confirms it /to = 5.071 / > /tc .= 2,086 /, with a significant relationship between the variables.
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Citation
Rojas Quicaño, B. C. (2020). El clima organizacional y la gestión de calidad en la Institución Educativa Víctor Manuel Maurtua de Parcona, Ica 2017 (Tesis de posgrado). Universidad Nacional de Educación Enrique Guzmán y Valle, Lima, Perú.