El clima organizacional en la gerencia de recursos humanos en una empresa comercializadora de libros en Lima, periodo 2018
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Date
2021-12-20
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Universidad Nacional de Educación Enrique Guzmán y Valle
Abstract
El objetivo de este trabajo de investigación es la identificación de las características inherentes al clima organizacional y su estructura interna; reflejados en la motivación, el liderazgo y el comportamiento grupal en la gerencia de recursos humanos de Librerías Crisol SAC en Lima desarrollada en el periodo del 2018. La estructura metodológica empleada en la tesis corresponde a un enfoque cuantitativo y de tipo descriptivo con la finalidad de profundizar en los aspectos teóricos del problema de investigación, para tal efecto se definió una muestra de estudio de tipo censal, es decir se consideró a todo el personal que labora en el área de trabajo. Para la toma de información se requirió de un cuestionario diseñado y validado previamente. Las conclusiones del trabajo determinaron la necesidad de que la empresa considere la posibilidad de extender los contratos de trabajo al personal administrativo y auxiliar del área de recursos humanos, establecer una línea de carrera en la gerencia de recursos humanos que vaya en concordancia con una acertada política de remuneraciones, beneficios e incentivos a los trabajadores del área.
The objective of this research work is the identification of the characteristics inherent to the organizational climate and its internal structure; reflected in the motivation, leadership and group behavior in the human resources management of Librerías Crisol SAC in Lima developed in the period of 2018. The methodological structure used in the thesis corresponds to a quantitative and descriptive approach with the purpose of delve into the theoretical aspects of the research problem, for this purpose a census-type study sample was defined, that is, all personnel who work in the work area were considered. To collect information, a previously designed and validated questionnaire was required. The conclusions of the work determined the need for the company to consider the possibility of extending employment contracts to administrative and auxiliary personnel in the human resources area, establishing a career line in human resources management that is in accordance with a successful policy. of remunerations, benefits and incentives to workers in the area.
The objective of this research work is the identification of the characteristics inherent to the organizational climate and its internal structure; reflected in the motivation, leadership and group behavior in the human resources management of Librerías Crisol SAC in Lima developed in the period of 2018. The methodological structure used in the thesis corresponds to a quantitative and descriptive approach with the purpose of delve into the theoretical aspects of the research problem, for this purpose a census-type study sample was defined, that is, all personnel who work in the work area were considered. To collect information, a previously designed and validated questionnaire was required. The conclusions of the work determined the need for the company to consider the possibility of extending employment contracts to administrative and auxiliary personnel in the human resources area, establishing a career line in human resources management that is in accordance with a successful policy. of remunerations, benefits and incentives to workers in the area.
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Citation
Canales Alfaro, C. ; Ponce Baltazar, R. A. (2021). El clima organizacional en la gerencia de recursos humanos en una empresa comercializadora de libros en Lima, periodo 2018 (tesis de pregrado). Universidad Nacional de Educación Enrique Guzmán y Valle, Lima, Perú