Características de la Inteligencia Comercial en la Gerencia de Desarrollo en una empresa de servicios de seguridad. Periodo 2017
Date
2021-09-28
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Publisher
Universidad Nacional de Educación Enrique Guzmán y Valle
Abstract
Para el desarrollo del presente trabajo de investigación titulado Características de la Inteligencia Comercial en la Gerencia de Desarrollo en una empresa de servicios de seguridad. Periodo 2017, se tomaron como referencia los trabajos publicados por diversos investigadores nacionales y extranjeros. Cabe mencionar los aportes realizados por Silva y Soto (2016) de la Universidad Católica y Espinoza y Quispe (2006) de la Universidad Nacional Mayor de San Marcos. A nivel internacional quisiéramos mencionar el trabajo efectuado por Sánchez (2014) presentado en la Universidad Nacional Autónoma de
México (UNAM) y la obra Minería de datos: técnicas y herramientas de Pérez y Santín (2007) docentes de la prestigiosa Universidad Complutense de Madrid (UCM). La metodología empleada tiene un enfoque cuantitativo, un método deductivo y es de tipo transeccional y transversal. La población y muestra de la investigación estuvo compuesta por 43 trabajadores de la empresa de seguridad Grupo Elite del Norte SRL - ELITNOR. Los resultados de la investigación determinaron la necesidad de profundizar el estudio de la inteligencia comercial en la gerencia de desarrollo de la empresa, invertir en planes de
capacitación y actualización dirigida al personal con la finalidad de optimizar la información y transformarla en conocimiento para los fines de la organización.
For the development of this research work entitled Characteristics of Business Intelligence in the Development Management of a security services company. Period 2017. The works published by various national and foreign researchers were taken as a reference. It is worth mentioning the contributions made by Silva and Soto (2016) from the Catholic University and Espinoza and Quispe (2006) from the National University of San Marcos. At the international level, we would like to mention the work carried out by Sánchez (2014) presented at the National Autonomous University of Mexico (UNAM) and the work Data Mining: Techniques and Tools by Pérez and Santín (2007) teachers at the prestigious Complutense University of Madrid (UCM). The methodology used has a quantitative approach, a deductive method and is transectional and transversal. The population and sample of the investigation consisted of 43 workers from the security company Grupo Elite del Norte SRL - ELITNOR. The results of the investigation determined the need to deepen the study of commercial intelligence in the development management of the company, invest in training and updating plans aimed at staff in order to optimize information and transform it into knowledge for the purposes of the organization.
For the development of this research work entitled Characteristics of Business Intelligence in the Development Management of a security services company. Period 2017. The works published by various national and foreign researchers were taken as a reference. It is worth mentioning the contributions made by Silva and Soto (2016) from the Catholic University and Espinoza and Quispe (2006) from the National University of San Marcos. At the international level, we would like to mention the work carried out by Sánchez (2014) presented at the National Autonomous University of Mexico (UNAM) and the work Data Mining: Techniques and Tools by Pérez and Santín (2007) teachers at the prestigious Complutense University of Madrid (UCM). The methodology used has a quantitative approach, a deductive method and is transectional and transversal. The population and sample of the investigation consisted of 43 workers from the security company Grupo Elite del Norte SRL - ELITNOR. The results of the investigation determined the need to deepen the study of commercial intelligence in the development management of the company, invest in training and updating plans aimed at staff in order to optimize information and transform it into knowledge for the purposes of the organization.
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Citation
Auccaille Ochoa, L. (2021). Características de la Inteligencia Comercial en la Gerencia de Desarrollo en una empresa de servicios de seguridad. Periodo 2017. (Tesis de Pregrado). Universidad Nacional de Educación Enrique Guzmán y Valle, Lima, Perú.