El clima laboral en el área administrativa de la Dirección de Protección Especial de una entidad pública en Lima, período 2018.
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Date
2021-03-25
Authors
Fernandez Lujan, Cynthia Estefany Juana
Journal Title
Journal ISSN
Volume Title
Publisher
Universidad Nacional de Educación Enrique Guzmán y Valle
Abstract
Para el desarrollo del trabajo de investigación se tomó como antecedentes los
trabajos nacionales de diversos autores tales como Chávez de la Universidad Inca
Garcilaso de la Vega y Castillo de la Universidad Pontifica Universidad Católica del Perú.
A nivel internacional se hizo referencia de trabajos provenientes de la Universidad
Autónoma de Madrid, España y de la Universidad Central del Ecuador, entre otros. El
objetivo del trabajo de tesis fue identificar las características del clima laboral y sus
componentes: la motivación, el comportamiento grupal y el ambiente físico en el área
administrativa de la Dirección de Protección Especial del Ministerio de la Mujer y
Poblaciones Vulnerables en Lima, durante el periodo 2018. La metodología de
investigación es de enfoque descriptivo con un diseño no experimental de alcance
transversal o transeccional. En las conclusiones de la investigación se determinó la
necesidad de una revisión integral de las responsabilidades y una mejora en el diseño de
puestos de trabajo el cual debe ser dinámico y adaptable a las nuevas responsabilidades de
los trabajadores. Los contratos de trabajo deberían incluir diversas escalas de
bonificaciones y premios por desempeño, lo cual influiría positivamente en la motivación
de los trabajadores.
For the development of the research work, the national works of various authors such as Chávez from the Inca Garcilaso de la Vega University and Castillo from the Pontifical Catholic University of Peru were taken as background. At the international level, reference was made to works from the Autonomous University of Madrid, Spain and the Central University of Ecuador, among others. The objective of the thesis work was to identify the characteristics of the work environment and its components: motivation, group behavior and the physical environment in the administrative area of the Special Protection Directorate of the Ministry of Women and Vulnerable Populations in Lima, during the period 2018. The research methodology is of a descriptive approach with a nonexperimental design of cross-sectional or transectional scope. In the conclusions of the investigation, the need for a comprehensive review of responsibilities and an improvement in the design of jobs was determined, which must be dynamic and adaptable to the new responsibilities of the workers. Employment contracts should include various scales of bonuses and awards for performance, which would positively influence the motivation of workers.
For the development of the research work, the national works of various authors such as Chávez from the Inca Garcilaso de la Vega University and Castillo from the Pontifical Catholic University of Peru were taken as background. At the international level, reference was made to works from the Autonomous University of Madrid, Spain and the Central University of Ecuador, among others. The objective of the thesis work was to identify the characteristics of the work environment and its components: motivation, group behavior and the physical environment in the administrative area of the Special Protection Directorate of the Ministry of Women and Vulnerable Populations in Lima, during the period 2018. The research methodology is of a descriptive approach with a nonexperimental design of cross-sectional or transectional scope. In the conclusions of the investigation, the need for a comprehensive review of responsibilities and an improvement in the design of jobs was determined, which must be dynamic and adaptable to the new responsibilities of the workers. Employment contracts should include various scales of bonuses and awards for performance, which would positively influence the motivation of workers.
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Rendimiento académico
Citation
Fernandez Lujan, C. E. J. (2021). El clima laboral en el área administrativa de la Dirección de Protección Especial de una entidad pública en Lima,período 2018.(Tesis de Pregrado). Universidad Nacional de Educación Enrique Guzmán y Valle, Lima, Perú.